This Privacy Policy explains how Monsun (Tianjin) Import and Export Co., Ltd., trading as Preqseal ("we," "us," or "our"), collects, uses, discloses, retains, and protects personal information when you visit https://preqseal.com, create an account, place an order, contact us, subscribe to marketing, or otherwise interact with our online store. We sell oil seals and related sealing products and serve customers in the United States, Vietnam, Thailand, Malaysia, Singapore, and the Philippines.

This Policy is intended to provide a general notice for customers in the United States and Southeast Asia. If applicable law gives you rights or protections that are more favorable than this Policy, those mandatory rights and protections will apply.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

• Identity and contact information, such as your name, billing address, shipping address, email address, telephone number, account details, company name, and tax or customs information when required.
• Order and transaction information, such as products viewed or purchased, cart activity, quotations, order history, discounts, returns, refunds, payment status, and customer-service communications.
• Payment and fraud-prevention information, such as payment method, transaction identifiers, billing verification data, and fraud-screening results. Full card or payment credentials are generally processed by PayPal or another payment provider rather than stored by us.
• Device and online activity information, such as IP address, browser type, device identifiers, operating system, referring pages, pages viewed, clicks, approximate location, cookie identifiers, and advertising identifiers.
• Communications and content, such as messages, reviews, survey responses, photographs, technical files, chat records, and support or complaint information you provide.
• Marketing and preference information, such as language, product interests, newsletter status, cookie choices, and advertising preferences.

2. How We Collect Personal Information

• Directly from you when you create an account, request a quotation, place an order, submit a form, contact us, post a review, or request a return or refund.
• Automatically through cookies, pixels, local storage, server logs, analytics technologies, and similar tools.
• From service providers and partners, including website hosting and technology providers, PayPal and other payment providers, fraud-prevention providers, carriers and freight forwarders, Google Ads and related Google services enabled on the Website, and customer-support systems.
• From another person or organization that lawfully provides your details for an order, delivery, business purchase, or authorized request.

3. How We Use Personal Information

• Provide, operate, maintain, personalize, and improve the Website and customer experience.
• Prepare quotations and process orders, payments, deliveries, returns, refunds, replacements, and customer-service requests.
• Verify identity, prevent fraud, protect accounts, secure our systems, and investigate misuse or unlawful activity.
• Communicate about quotations, orders, policies, account activity, product updates, service messages, and customer support.
• Send marketing communications where permitted and measure the effectiveness of advertising and promotions.
• Comply with accounting, tax, customs, sanctions, consumer-protection, recordkeeping, and other legal obligations.
• Establish, exercise, or defend legal claims and enforce our agreements.

4. Cookies, Analytics, and Advertising

We and service providers such as Google Ads and related Google services enabled on the Website may use cookies, pixels, tags, and similar technologies for essential Website functions, security, remembering preferences, analytics, campaign measurement, and advertising. Where required by law, non-essential technologies are used only after consent.

You may manage cookies through your browser settings and, where available, through cookie or consent controls displayed on the Website. Blocking or deleting cookies may affect some Website functions. Where legally required and technically supported, we will treat recognized browser-based opt-out preference signals as requests to opt out of sale, sharing, or targeted advertising for that browser or device.

5. How We Disclose Personal Information

We may disclose personal information to service providers and other recipients as reasonably necessary for the purposes described in this Policy, including:

• Website hosting, cloud, customer-support, email, security, fraud-prevention, accounting, and technology providers.
• Payment processors, banks, and financial-service providers, including PayPal.
• Warehouses, carriers, customs brokers, freight forwarders, and delivery providers, including Cainiao International where used.
• Analytics and advertising partners, including Google Ads and related Google services enabled on the Website, subject to applicable consent and opt-out requirements.
• Professional advisers, insurers, auditors, regulators, courts, law enforcement, customs authorities, and other parties where disclosure is legally required or reasonably necessary to protect rights and safety.
• Parties involved in an actual or proposed merger, financing, restructuring, sale of assets, or similar corporate transaction, subject to appropriate safeguards.

We do not sell personal information for monetary consideration. We may share limited online identifiers, device information, and internet or network activity with analytics and advertising partners for campaign measurement, cross-context behavioral advertising, or targeted advertising, subject to applicable law, consent requirements, and your privacy choices.

6. International Data Transfers

We are based in China and operate internationally. Personal information may be processed in China, the United States, Southeast Asia, and other countries where our service providers operate. These locations may have different data-protection laws. Where required, we use reasonable and lawful safeguards, such as contractual protections, access controls, security measures, consent, or other legally recognized transfer mechanisms.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including completing transactions, maintaining records, complying with tax and customs requirements, resolving disputes, preventing fraud, and enforcing agreements. Order, payment, tax, and customs records are generally retained for at least 3 years, or longer where required by applicable law, a legal hold, or a documented business need. Other personal information is retained only for as long as reasonably necessary for the relevant purpose.

8. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping account credentials confidential and notifying us promptly if you suspect unauthorized access.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, portability, withdrawal of consent, objection to processing, or information about our processing. You may also have rights to opt out of sale, sharing, targeted advertising, or certain profiling, and to appeal certain decisions. You will not be unlawfully discriminated against for exercising applicable privacy rights. Submit a request by emailing preqseal@gmail.com. We may verify your identity and authority before responding.

10. Additional Notice for U.S. Residents

Residents of certain U.S. states may have additional rights regarding the categories, sources, purposes, disclosure, sale, sharing, targeted advertising, retention, and correction or deletion of personal information. Where applicable, you may submit an opt-out request by emailing preqseal@gmail.com with the subject line "Privacy Opt-Out Request." We will provide or honor additional opt-out mechanisms where legally required and technically supported.

We do not knowingly sell or share the personal information of individuals under 16 years of age for cross-context behavioral advertising. If we offer a financial incentive or loyalty program involving personal information, we will provide any additional notice and consent required by applicable law.

11. Additional Notice for Southeast Asia Residents

Where applicable in Vietnam, Thailand, Malaysia, Singapore, the Philippines, or another Southeast Asian jurisdiction, we process personal information in accordance with applicable requirements concerning notice, consent or another lawful basis, purpose limitation, proportionality, accuracy, security, retention, access, correction, withdrawal, objection, deletion, cross-border transfer, and complaint handling.

You may contact preqseal@gmail.com to exercise available rights or raise a concern. You may also have the right to complain to the competent privacy or data-protection authority in your jurisdiction.

12. Children

The Website is not directed to persons under 18 years of age, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information without required authorization, contact preqseal@gmail.com.

13. Third-Party Websites and Services

The Website may link to third-party websites or services. Their privacy practices are governed by their own notices, and we are not responsible for practices we do not control.

14. Changes to This Privacy Policy

We may update this Policy to reflect changes in our practices, technology, services, or legal obligations. The updated version will be posted on https://preqseal.com with a revised "Last Updated" date. Where required, we will provide additional notice or request consent.

15. Contact Us